How to Access Your Office 365 Email

Whether you're on a desktop or mobile device, accessing your Office 365 email at Archway Programs is easy. Follow the steps below to get started and stay connected.

Accessing Office 365 Email on Desktop:

1. Visit the Office 365 Portal: Open your web browser and go to office.com.
2. Sign In: Enter your Archway email login, which is your first initial followed by your last name @archwayprograms.org (e.g., jdoe@archwayprograms.org).
3. Access Outlook: Once signed in, click on the Outlook icon to access your email.

Setting Up Outlook on Mobile Devices:

• Attachment Included: Refer to the attached document for detailed instructions on how to download and set up the Outlook app on your mobile device.

Troubleshooting Email Login Issues:

• No Period: Ensure there is no period in your email address. It should follow the format of your first initial followed by your last name @archwayprograms.org (e.g., jdoe@archwayprograms.org).
• Correct Spelling: Double-check that "archwayprograms" is spelled correctly in your email address.
• Group Home Staff: If you're part of a group home, your email format may differ. Please verify with your administrator if you're unsure.

Password Syncing:

• Password Syncing: Your Office 365 password is synced with your VPN and PC login. If you update your password, it will automatically sync across all systems, including your email, VPN, and PC login.

Need a Password Reset?

If you need to reset your password, please submit a ticket through this support portal. We track all password resets through the portal, so we kindly ask that you avoid calling for this service to ensure efficient handling of your request.

By following these steps, you’ll have easy access to your email both on desktop and mobile devices. For any additional assistance, feel free to submit a ticket, and our IT team will be happy to help.